The internet makes it possible to get anything you've ever heard of but also makes it definitively impossible to have heard of everything. It allows anyone to be heard, but how do people hear of you?Read More
Apple and Google both give headline statistics of how well their respective app stores are doing, generally at their summer developer conferences. These are rounded numbers at scheduled events and they're not always comparable, but they do give us a sense of what's going on.
Last summer, at their developer events, both Apple and Google gave numbers for the money they had paid to developers in their respective app stores: $5bn in the previous 12 months for Google Play and $10bn for the iOS App Store. Given Android has double the user base of iOS, this meant that the average iOS user was worth around 4x the average Android user in app store revenue.
This year Apple gave the same number - $10bn (more precisely, it gave a cumulative figure of $30bn this WWDC versus $20bn last WWDC). The lack of growth may be partly due to rounding but still implies that people are spending less on average, since the user base is still growing. Google gave no number at Google IO but it gave one earlier in the year of $7bn. It looks as through Play is growing faster than iOS and might overtake it this year (unless Apple is rounding down very aggressively - certainly the uneven shape of the graph in 2013 is due to rounding).
Since Google Android has close to double the number of users, this implies that the average user is spending perhaps half as much as the average iOS user - a change from 1/4 a year ago but still a big gap.
Meanwhile, this was the first year since 2013 that we could compare downloads.
Google Play had 50bn app downloads in the last 12 months and iOS had 25bn, with Play appearing to be growing faster. Since, again, Play has more users, this implies roughly the same downloads per user on Android and iOS.
Incidentally, these numbers show annualized consumer spending on apps of around $25bn, and 75bn apps downloaded in the last 12 months.
There are two charts that capture a lot of the way we think about mobile today. In the first, we see that mobile devices are approaching a majority of traffic, and in the second, that a large proportion of all web traffic (a majority in the USA in this instance) and the vast majority of mobile traffic is coming from apps rather than the web.
However, if you're not careful you can get quite the wrong impression from these.
First, look at where people actually use their devices.
This is a picture that you see in all the relevant data (use of cellular versus wifi data, for example) - most use of 'mobile' devices happens at home or at work, or sitting down in a coffee shop - at any rate, not just while you're walking down the street or queueing at a shop. People use their mobile devices everywhere, and mostly, that actually means when they're sitting down. The fact that the IBM data above, like much 'mobile' data, actually includes tablets, is something of a clue - people obviously use tablets sitting down. But that's true of smartphones too.
When we talk about designing for mobile use, we tend to talk in terms of building experiences that people can see in brief moments while they glance at their phone, because they're queuing or walking or waiting for a lift or whatever. By extension, that means that 'mobile' can - no, should - be a subset of the full experience. But actually, people do do that but they also, increasingly, spend half an hour burrowing though the web or into an app, while they're sitting at home, even with a laptop in reach. So the mobile experience needs to be complete. That might, paradoxically, mean that your total experience might need to be edited, to fit, but it's dangerous to pick a subset of your offer and put just that on mobile - it might be your only touch point. Conversely, one could argue that in some cases it's the desktop experience that should be a subset of the mobile one.
Second, about that app share of use. The great majority of app use is of course Facebook and YouTube, and in fact, app use of the internet overall is highly concentrated into a relatively small number of highly successful apps. If one looks at how people use the web on the desktop, though, you see something very similar. Most people have perhaps 10 or 20 web sites that they visit regularly in a conscious, directed way - they type the URL or click a bookmark or (most likely) search for the service name. Everything else they get to though social or search. And on mobile, most people, again, have perhaps 10 or 20 services that they use regularly - except that on a smartphone those are apps. And everything else they get to through search or social - except that social happens as a web view inside the Facebook or Twitter app and so counts as 'app use' as well.
That is, there's a very fat head to the distribution of use on both mobile and desktop, and on mobile that goes to apps while on the desktop it generally remains within the web browser. Apps unbundle the top services into their own apps. But the dynamic for everything else has changed less - it's still on the web, mostly. As I wrote here, if people have a relationship with your service such that they'll want to put your icon on the home screen - if they'll make a conscious choice to go to you - then you should have an app as well as a website. If you're in that category then everything has changed relative to the desktop internet. But if not, then the web, search and social are still most of the story. Hence, one of the interesting trends at the moment is the attempt to bridge the web with native, non-web experiences. We see that with Google Now and Facebook Messenger (desktop sites where you place an order while signed into Facebook can send messages to you in Messenger) and with a lot of what Google is thinking with Chrome. That's not really here just yet, though.
Instead of thinking about the constraints of mobile - of the things you can't do because the screen is smaller and there's no keyboard - we should rather think of the PC as having the basic, cut-down, limited version of the internet, because it only has the web. It's the mobile that has the whole internet.Read More